Terms & Conditions
Welcome to Vilaatra! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the site after changes signifies your acceptance of the revised terms.
3. Products and Services
Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not guarantee that the descriptions are error-free, complete, or current. If a product you receive is not as described, please contact us.
Pricing
All prices are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
4. Order Acceptance
All orders are subject to acceptance by Vilaatra. We reserve the right to refuse or cancel any order for any reason, including but not limited to availability, errors in product information, or suspicion of fraud.
5. Payment
All payments must be made at the time of order. We accept various payment methods, including credit/debit cards and other online payment systems. By providing payment information, you represent that you are authorized to use the payment method.
6. Shipping and Delivery
Shipping time may vary based on your location and the shipping method chosen. While we strive to meet estimated delivery time, we are not responsible for delays caused by third parties.
7. Returns and Refunds
Please refer to our Refund Policy for details on returns and refunds. Items must be returned in accordance with the stated policy to be eligible for a refund.
8. User Accounts
To place an order or access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
9. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Vilaatra and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Vilaatra is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your order shall not exceed the amount paid for the product.
11. Contact Us
If you have any questions please contact us at:
- Email: info@vilaatra.com
- Phone: +92 319 8776290
Thank you for shopping with Vilaatra!