Privacy Policy

At Vilaatra, we value your privacy and are committed to protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping address

    How We Use Your Information

    We use the information we collect for various purposes, including:

    • Processing and fulfilling your orders
    • Communicating with you about your order and our products
    • Improving our website and services
    • Sending promotional emails (if you opted in)
    • Responding to customer service inquiries

    Sharing Your Information

    We do not sell or rent your personal information to third parties. We may share your information with:

    • Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
    • Legal authorities when required by law or to protect our rights

    Data Security

    We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request corrections to any inaccurate or incomplete information
    • Request the deletion of your personal information
    • Opt out of marketing communications at any time

    To exercise any of these rights, please contact us using the information below.

    Cookies

    Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through a notice on our website.

    Contact Us

    If you have any questions please contact us at:

    Thank you for shopping with Vilaatra!